Warranty

Limited Lifetime Warranty on EPIC Drink ware Products.

  • Beyond the 30 day return period, Epic drink ware products are backed by a Limited Lifetime Warranty.
  • Our warranty covers all defects in manufacturing and materials. It does not cover damage due to abuse or improper use. In the event of defect, the defective part may be exchanged for a new replacement part. 
  • The purchaser must provide valid dated proof of purchase and obtain a return authorization number RA# from Epic Customer Service prior to returning any product, and is responsible for paying for all warranty freight costs.
  • If Epic determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Epic all costs of handling, return freight and repairs at Epic’s prevailing rates.
  • All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

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5 YEAR Limited Warranty on Roto - Molded Coolers.

  • Epic Coolers. (“Epic”) guarantees its rotationally molded products will be free of defects in materials and workmanship for one year from the date of invoice. This warranty does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which
  • Epic warrants against defects in materials and workmanship for 90 days from the invoice date. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Epic’s liability is limited to the case and not its contents and in no event shall Epic’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.

TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL EPIC BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.

  • The purchaser must provide valid dated proof of purchase and obtain a return authorization number RA# from Epic Customer Service prior to returning any product, and is responsible for paying for all warranty freight costs.
  • If Epic determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Epic all costs of handling, return freight and repairs at Epic’s prevailing rates.
  • All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

 FILE A CLAIM